Connected Resources

Sometimes, the best solutions come from people, not products. That’s why we continue to provide Tier 1 and Tier 2 support to all of our clients, along with forward-thinking consulting services and more. From simple how-to email support to full wireless helpdesk outsourcing, we provide you the top-notch resources where you need it most. Technology’s a continuously moving curve, and it’s our job to keep your business ahead of it.

Our full capabilities include:

Wireless Helpdesk- Long after wireless solutions have been delivered and deployed, STS is available with reliable support. Every request is tracked and ticketed to ensure resolution to your complete satisfaction.  We’ll customize your support, providing A to Z assistance that includes working with vendors, addressing technical issues, assisting with warranty issues and much, much more.

BES & Email Management- Outsource your mobile email management to STS for full synchronization of messages among wireless devices and desktop workstations. The result: enhanced productivity, reliable communications, and full access enterprise-wide.

Device Staging and Deployment- There’s both an art and a science to deploying a new solution enterprise-wide. We’ve done it countless times – in a way that minimizes downtime and frustration. We will fully tailor your devices so they are ready-to-use, right out of the box.  Whether onsite or remotely, we make get your solution seamlessly off the ground.

Consulting- We want to know everything about your operations, and how wireless can increase your efficiency and effectiveness. Tell us your overall strategic objectives and we’ll put together a wireless portfolio that defines how technology can help you achieve them.